Terms of Service

Last update: January 1st, 2024 These Website Terms of Service (including any referenced documents) for C3 Marketing Group, LLC’s websites, accessible at bill-negotiation-reviews.com and other websites owned or controlled by C3 Marketing Group, LLC (referred to collectively as the “websites”), where these Terms of Service are posted, form a binding legal agreement between you and C3 Marketing Group, LLC. They govern your use of the websites and, unless overridden by specific terms in a separate contract with us, any products or services provided by us. PLEASE READ THESE TERMS OF SERVICE WITH ATTENTION. BY SIGNING UP FOR, ACCESSING, BROWSING, OR IN ANY WAY USING THE WEBSITES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS AND CONDITIONS, YOU SHOULD STOP USING THE WEBSITES IMMEDIATELY. These Terms of Service impact your legal rights, including the agreement to settle any disputes that may arise between us through individual arbitration instead of through class actions or jury trials. 1. Eligibility; Privacy. The products and services provided via the websites are not accessible to individuals under 18 years of age or to those who are not legally residing in the United States, whether by visa or other means. BY CLICKING ANY “SUBMIT” BUTTON OR ENGAGING IN ACCESSING, BROWSING, OR USING THE WEBSITES IN ANY FORM, YOU AFFIRM AND GUARANTEE TO C3 Marketing Group, LLC THAT YOU ARE AT LEAST 18 YEARS OLD AND A LEGITIMATE RESIDENT OF THE UNITED STATES. Certain products and services available on the websites may have additional terms and conditions, especially those offered by or via third-party providers. These additional terms and conditions, unless they contradict these Terms of Service, are integrated into this document by reference. However, in any situation where there is a conflict between these Terms of Service and any other document incorporated by reference, these Terms of Service will prevail. C3 Marketing Group, LLC is dedicated to safeguarding the privacy of those who visit our websites and use the products and services available on them. The Privacy Policy of C3 Marketing Group, LLC is thus incorporated into this document by reference. 2. Products and Services. Several of the websites serve as an online marketplace where users can explore and submit inquiries for bill negotiation and termination services, and other products and services. You acknowledge and agree that when you request a product or service, or additional information about a product or service through any of the websites, C3 Marketing Group, LLC may share your information as necessary to connect you with selected providers of the requested products and/or services. By providing your contact details to us, you are giving explicit consent to be contacted by us or by one or more providers of products and services via telephone, email, or postal mail, even if you are registered on the national Do Not Call List managed by the Federal Trade Commission, any state-level equivalent Do Not Call List, or the Do Not Call List of any specific institution. 3. Modification of These Terms of Service. C3 Marketing Group, LLC retains the right to alter, modify, add, or delete parts of these Terms of Service at any time by publishing revised Terms of Service. It is recommended that you regularly review these Terms of Service for any changes. Your ongoing use of any of the websites following the publication of changes signifies your definitive acceptance of these changes. Unless specified otherwise, such amended Terms of Service will become effective immediately and without further notice. 4. License Grants. Provided you adhere to these Terms of Service, C3 Marketing Group, LLC grants you a personal, restricted, non-exclusive, non-transferable, revocable license to access and use the websites for the purpose of obtaining information and establishing contact with providers of the products and services offered on them. C3 Marketing Group, LLC explicitly retains all rights not expressly granted in this document, including, but not limited to, the right to employ any lawful methods it deems necessary or suitable to prevent unauthorized use of the websites. By utilizing the websites, you grant to C3 Marketing Group, LLC a global, non-exclusive, perpetual, irrevocable, transferable, sublicensable (across multiple levels), assignable, royalty-free license to transmit, display, reproduce, distribute, modify, and otherwise utilize your personal and other information, subject to the limitations described in this document (including C3 Marketing Group, LLC’s Privacy Policy). 5. Prohibited Conduct. In using the websites, you agree not to: Employ the websites for any purpose other than to obtain information and connect with the providers of the products and services listed there; Submit, send, or facilitate the distribution of content or information that is unlawful, harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing on rights, invasive of privacy or publicity rights, or, in a reasonable person's opinion, objectionable; Try to interfere with or compromise the system integrity or security, or decode any transmissions to or from the servers operating the websites, or circumvent any measures we might use to prevent or limit access to the websites; Undertake any action that, at our sole discretion, may impose an unreasonable or disproportionately large load on our infrastructure; Use any robot, spider, scraper, or other automated means to access the websites; Impersonate another individual or falsely represent your affiliation with a person or entity, engage in fraud, conceal or attempt to conceal your identity; Submit, upload, post, email, transmit, or otherwise make available any content or information that you are not authorized to disclose under any law or due to contractual or fiduciary relationships. 6. Ownership & Proprietary Rights. The websites are owned and operated by C3 Marketing Group, LLC. All content featured on the websites, including visual interfaces, graphics, designs, information, computer code (both source and object code), software, and all other website elements are protected under United States copyright, trade dress, patent, and trade/service mark laws, applicable international conventions, and other pertinent intellectual property and proprietary rights and laws. Except as indicated on the websites, all content on the websites is owned by C3 Marketing Group, LLC and/or its third-party licensors. Without express authorization from C3 Marketing Group, LLC, you are prohibited from selling, licensing, distributing, copying, modifying, publicly performing or displaying, transmitting, publishing, editing, adapting, creating derivative works from, or engaging in any unauthorized use of such content. 7. Links to Third-Party Sites; Dealings with Third Parties. The websites may contain links or references to other websites operated by third parties with whom C3 Marketing Group, LLC has affiliations. C3 Marketing Group, LLC does not control these third-party websites and is therefore not responsible for their availability, content, advertising, or any products or services they offer. Your interactions or business dealings with such third parties are exclusively between you and the third party. Accessing and using such websites is at your own risk. Your interactions or business dealings with any third parties, including but not limited to those involving bill negotiation and termination services, or any other product or service provider, are strictly between you and the third party. C3 Marketing Group, LLC is not responsible for any terms, conditions, warranties, or representations associated with such dealings, nor is it liable for any loss or damage arising from such dealings. By using the websites as intended, you acknowledge that C3 Marketing Group, LLC does not make credit decisions in relation to any products or services offered to you, does not endorse or guarantee the products or services of any third party, and is not involved in any discussions or agreements you may have with any third party. C3 Marketing Group, LLC does not charge a fee for using the websites. 8. Termination; Exclusive Remedy. C3 Marketing Group, LLC reserves the right, at its sole discretion, to terminate your use of the websites or any session therein at any time, for any reason or no reason, without penalty or liability. Additionally, C3 Marketing Group, LLC may choose to cease providing access to one or more of the websites at any time and at its sole discretion. Such termination of website access may occur with or without prior notice, and C3 Marketing Group, LLC shall not be liable to you or any third party for any such termination. Suspected fraudulent, abusive, or illegal activities may be reported to appropriate law enforcement authorities. Your sole and exclusive remedy for any dissatisfaction with (i) the websites, (ii) any terms or conditions of these Terms of Service, or (iii) any policy or practice of C3 Marketing Group, LLC in managing the websites, is to cease your access and discontinue using the websites. 9. Indemnification. You agree to indemnify, defend, and hold C3 Marketing Group, LLC and its contractors, employees, agents, third party suppliers, and business partners harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising from your use or misuse of the websites, your violation of these Terms of Service, or any breach of your representations, warranties, and covenants stated herein. C3 Marketing Group, LLC reserves the right, at your expense, to take exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with C3 Marketing Group, LLC’s defense of these claims. C3 Marketing Group, LLC will make reasonable efforts to inform you of any such claim, action, or proceeding upon becoming aware of it. 10. No Warranty; Disclaimers. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, C3 Marketing Group, LLC AND ITS THIRD PARTY SUPPLIERS AND BUSINESS PARTNERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER STATUTORY, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. NO ORAL OR WRITTEN ADVICE OR INFORMATION OBTAINED BY YOU FROM C3 Marketing Group, LLC OR THROUGH THE WEBSITES SHALL CREATE ANY WARRANTY NOT EXPLICITLY STATED IN THESE TERMS OF SERVICE. THE USE OF THE WEBSITES IS ENTIRELY AT YOUR OWN RISK. THE WEBSITES, ALONG WITH ANY DATA, INFORMATION, THIRD-PARTY CONTENT, THIRD-PARTY WEBSITES, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE WEBSITES, ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS WITHOUT ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESSED OR IMPLIED. NEITHER C3 Marketing Group, LLC NOR ITS THIRD PARTY SUPPLIERS AND BUSINESS PARTNERS WARRANT THAT THE DATA, INFORMATION, CONTENT, THIRD-PARTY WEBSITES, PRODUCTS, OR SERVICES OFFERED ON OR THROUGH THE WEBSITES OR ANY THIRD PARTY WEBSITES WILL BE UNINTERRUPTED, FREE FROM ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, OR THAT ANY SUCH ISSUES WILL BE CORRECTED. YOUR USE OF THE WEBSITES AND ANY THIRD PARTY WEBSITES IS AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM) OR LOSS OF DATA THAT RESULTS FROM THE USE OF SUCH WEBSITES. 11. Limitation of Liability. IN NO EVENT SHALL C3 Marketing Group, LLC OR ITS THIRD PARTY SUPPLIERS AND BUSINESS PARTNERS BE LIABLE, WHETHER DUE TO NEGLIGENCE OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM ANY UNSUCCESSFUL COURT ACTION OR LEGAL DISPUTE, LOST BUSINESS, LOST REVENUES, OR LOSS OF ANTICIPATED PROFITS, OR ANY OTHER FINANCIAL OR NON-FINANCIAL LOSS OR DAMAGE OF ANY KIND) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SERVICE, OR FROM YOUR USE OR INABILITY TO USE THE WEBSITES OR ANY THIRD-PARTY WEBSITES, OR ANY OTHER INTERACTIONS WITH C3 Marketing Group, LLC, EVEN IF C3 Marketing Group, LLC HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, THE LIABILITY OF C3 Marketing Group, LLC WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. 12. Release. BY UTILIZING ANY C3 Marketing Group, LLC WEBSITE, YOU AGREE TO RELEASE AND DISCHARGE C3 Marketing Group, LLC AND ITS THIRD PARTY SUPPLIERS AND BUSINESS PARTNERS, AS WELL AS EACH OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, AND ALL OTHER RELATED PERSONS OR ENTITIES, FROM ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, PROCEEDINGS, LIABILITIES, OBLIGATIONS, LEGAL FEES, COSTS, AND EXPENSES OF ANY KIND OR NATURE, WHETHER KNOWN OR UNKNOWN, THAT ARISE FROM OR ARE IN ANY WAY RELATED TO YOUR USE OF THE WEBSITES. 13. Choice of Law, Mandatory Arbitration, and Venue 13.1 Governing Law / Jurisdiction In the event of any dispute between you and C3 Marketing Group, LLC stemming from these Terms of Service or from any product or service acquired through the websites or from companies to which C3 Marketing Group, LLC may direct you (referred to as a “Claim”), both you and C3 Marketing Group, LLC agree to settle that Claim in accordance with the procedures outlined below, or as otherwise mutually agreed upon in writing. Such Claims will be governed by the laws of the state of Delaware, United States of America, irrespective of any conflicting legal principles. Additionally, both you and C3 Marketing Group, LLC agree to the jurisdiction of the Delaware for resolving any dispute, claim, or controversy related to or arising in connection with the Claim (and any non-contractual disputes/claims related to or arising in connection with them) that is not subject to mandatory arbitration as per Section 13.2.1. 13.2 ARBITRATION AGREEMENT This Arbitration Agreement applies only to consumers in the United States. 13.2.1 Dispute Resolution and Arbitration You and C3 Marketing Group, LLC agree that any dispute, claim, or controversy between you and C3 Marketing Group, LLC arising in connection with or relating in any way to a Claim or to your relationship with C3 Marketing Group, LLC (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after your relationship with C3 Marketing Group, LLC) will be resolved through mandatory binding individual (not class) arbitration. Both you and C3 Marketing Group, LLC also agree that the arbitrator has the exclusive authority to decide on his or her own jurisdiction, including any objections regarding the existence, scope, or validity of the Arbitration Agreement, or the arbitrability of any claim or counterclaim. Arbitration is less formal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. Discovery may be more restricted than in court. The arbitrator is bound by this agreement and can award the same damages and relief as a court (including attorney fees), except that the arbitrator cannot award any relief, including declaratory or injunctive relief, benefiting anyone other than the parties to the arbitration. This arbitration provision shall continue in force even after the termination of the Service. 13.2.2 Exceptions Despite the above stipulation (13.2.1), both you and C3 Marketing Group, LLC agree that nothing in this Arbitration Agreement shall be construed as waiving, precluding, or otherwise limiting either party's rights to initiate an individual action seeking solely temporary or preliminary individualized injunctive relief in a court of law, pending a final decision from the arbitrator. 13.2.3 No Class or Representative Proceedings: Class Action Waiver YOU AND C3 Marketing Group, LLC AGREE THAT CLAIMS MAY BE BROUGHT AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and C3 Marketing Group, LLC consent, no arbitrator or judge has the authority to consolidate more than one individual's claims or to oversee any form of a representative or class proceeding. The arbitrator is authorized to award injunctive relief solely to the individual party seeking it and only to the extent necessary to provide relief merited by that individual's claim. If a court determines that any part of this paragraph's limitations cannot be enforced as to a specific claim for relief due to applicable law, then that particular claim (and only that claim) must be separated from the arbitration and may be brought in court. 13.2.4 Arbitration Rules Either you or C3 Marketing Group, LLC may initiate arbitration proceedings. Any arbitration between you and C3 Marketing Group, LLC will be conducted in accordance with the Consumer Arbitration Rules of the American Arbitration Association (“AAA”) that are in effect at that time (the “AAA Rules”), as modified by this Arbitration Agreement. Both you and C3 Marketing Group, LLC agree that the Federal Arbitration Act applies and governs the interpretation and enforcement of this provision, notwithstanding the choice of law provision mentioned earlier. The AAA Rules and guidance on how to initiate an arbitration proceeding with the AAA are available at adr.org, or you can contact the AAA at 1-800-778-7879. C3 Marketing Group, LLC can also assist in connecting you with the AAA. 13.2.5 Notice; Process A party wishing to initiate arbitration must first send a written notice of the dispute to the other party. This notice must be sent via certified mail, Federal Express, UPS, or Express Mail (requiring signature), or if we do not have a physical address for you on file, via electronic mail ("Notice"). The address for sending Notice to C3 Marketing Group, LLC is: C3 Marketing Group, LLC, Attention: General Counsel, 2093 PHILADELPHIA PIKE #1615 CLAYMONT, DE 19703. The Notice must (1) describe the nature and basis of the claim or dispute, and (2) specify the specific relief sought ("Demand"). We commit to making good faith efforts to resolve the claim directly, but if we do not reach an agreement within 30 days after the Notice is received, either you or C3 Marketing Group, LLC may start an arbitration proceeding. All documents and information disclosed in the course of arbitration must be kept strictly confidential by the receiving party. This information should only be used for the purposes of the arbitration or for enforcing the arbitrator’s decision and award, and must not be disclosed except in confidence to persons who need to know for these purposes or as required by applicable law. 13.2.6 Enforceability If this Arbitration Agreement is found to be invalid, either entirely or partially, both parties agree that the exclusive jurisdiction and venue outlined in Section 13.1 will apply to govern any claim brought in court that arises from or is related to the Agreements. 14. Miscellaneous. 14.1 Notice. C3 Marketing Group, LLC may deliver notices to you via email, regular mail, or postings on any of its websites. Notice is considered to be given twenty-four hours after an email is sent, except when C3 Marketing Group, LLC is informed that the email address provided is invalid. Alternatively, C3 Marketing Group, LLC may give you legal notice by mail to a postal address, if such an address is provided by you through any of the websites. In this instance, notice is deemed to be given three (3) calendar days following the date of mailing. All notices to must be made in writing and mailed to: C3 Marketing Group, LLC 2093 PHILADELPHIA PIKE #1615 CLAYMONT, DE 19703 Attn: General Counsel 14.2 Waiver and Severability of Terms. The failure of C3 Marketing Group, LLC to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms of Service will be effective only if it is in writing and signed by C3 Marketing Group, LLC. Should a court of competent jurisdiction determine any provision of these Terms of Service to be invalid, the remaining provisions will continue to be fully effective. In such cases, the parties agree that the court should strive to fulfill the intentions as reflected in the provision that has been deemed invalid. 14.3 Choice of Law; Forum. These Terms of Service are governed in all aspects by the laws of the State of Delaware, as applied to agreements made and to be entirely performed within Delaware between Delaware residents, without consideration of conflict of law principles. However, if you reside in Idaho, these Terms of Service are governed by the laws of the State of Idaho. Any claim or dispute you may have against C3 Marketing Group, LLC must be resolved in a court located in Delaware, except as otherwise agreed by the parties or as outlined in Paragraph 13. You consent to the jurisdiction of the courts in Delaware for the adjudication of all such claims or disputes. If you are located in Idaho, this provision does not apply, as Idaho consumers are governed by the laws of the State of Idaho. Any claims filed or brought in contradiction to Section 13 or this Section 14.3 will be deemed improperly filed. If you file a claim improperly, C3 Marketing Group, LLC may recover reasonable attorneys’ fees and costs, provided that C3 Marketing Group, LLC has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim. This does not apply to Idaho consumers. 14.4 Assignment. You are not permitted to transfer or assign any of your rights and obligations under these Terms of Service without the explicit prior written consent of C3 Marketing Group, LLC, which may be granted or withheld at its sole discretion. However, you acknowledge and agree that C3 Marketing Group, LLC has the freedom to assign or transfer any of its rights and obligations under these Terms of Service without any restriction or limitation. 14.5 Ownership of Information. Should you submit any creative materials to us, including but not limited to comments, suggestions, ideas, concepts, drawings, pictures, or other materials (collectively referred to as “Submissions”), you agree that these Submissions will be considered the property of C3 Marketing Group, LLC. The Submissions will not be subject to any confidentiality obligations on the part of C3 Marketing Group, LLC, and C3 Marketing Group, LLC will not be liable for any use or disclosure of the Submissions. C3 Marketing Group, LLC will have exclusive ownership of all existing and future rights to the Submissions of every kind and nature globally, and will be entitled to unrestricted use of the Submissions for any purpose, commercial or otherwise, without compensation to the provider of the Submissions. 14.6 Copyright Infringement Policy. In compliance with the Digital Millennium Copyright Act, Title 17 United States Code Section 512(c)(2) (“DMCA”), C3 Marketing Group, LLC commits to investigating notices of copyright infringement and taking appropriate action. If you believe that any Content on bill-negotiation-reviews.com infringes upon your work, please provide a written notification of claimed copyright infringement to the Designated Agent for the Site, including the following as required by the DMCA: A physical or electronic signature of the copyright owner or a person authorized to act on their behalf; Identification of the copyrighted work(s) claimed to have been infringed, including the date of copyright; Identification of the Content you claim is infringing, which you request to be removed from the Site or to have access disabled, along with a description of where the infringing Content is located; Information reasonably sufficient to allow us to contact you, such as a physical address, telephone number, and email address; A statement by you affirming your good faith belief that the use of the identified Content in the manner complained of is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or are authorized to act on their behalf. The designated agent of C3 Marketing Group, LLC for the receipt of written notifications of copyright infringement can be contacted at the following address: Designated Agent – Copyright Infringement Claims C3 Marketing Group, LLC Attention: Copyright Infringement Claims 2093 PHILADELPHIA PIKE #1615 CLAYMONT, DE 19703 Email: support@bill-negotiation-reviews.com 14.7 Entire Agreement. These Terms of Service, along with any documents incorporated by reference, constitute the complete agreement between you and C3 Marketing Group, LLC. They govern your use of the websites, replacing any prior agreements between you and C3 Marketing Group, LLC. Notwithstanding the above, you may also be bound by additional terms and conditions that apply when you use or purchase certain products and/or services offered by C3 Marketing Group, LLC or one of its third-party business partners. 14.8 Survival. The following paragraphs shall survive termination or your refusal to continue to use the Service: 4, 6, 7, 8, 9, 10, 11, 12, 13 and 14.